About Us

Operating since 2005, we’ve encountered and resolved a wide array of IT challenges.

From troubleshooting malfunctioning computers to navigating lengthy calls with Telstra, we have the expertise to find the right solution for your business.

At Absolute IT, we pride ourselves on prioritising your business needs. If you’re seeking reliable and competent IT support on the Sunshine Coast or in wider Queensland, Absolute IT is dedicated to delivering the most appropriate and cost-effective IT solutions for your business.

Using this philosophy, we have consistently kept our clients satisfied since 2005. Based on the Sunshine Coast and servicing all of Queensland, we specialise in small, medium, and large managed IT support services. We provide comprehensive technological services, ensuring maximum uptime and seamless operation. You can rest assured that your IT will be functioning when you need it most. From phone systems and servers to workstations, and network support, we offer all-encompassing business IT services.

With our extensive experience, we handle any problem efficiently and effectively. Whether the issue is as simple as email delivery troubles or as complex as network solutions, Windows server support, or full IT infrastructure management, Absolute IT has the expertise to assist. We pride ourselves on our proactive approach, continually maintaining and managing your IT infrastructure as if it were our own.

Our commitment to excellence and client satisfaction has driven our success and growth over the years. While we are currently based on the Sunshine Coast, we are constantly expanding our service area to meet the growing needs of our clients. Trust Absolute IT to be your reliable partner in navigating the complexities of IT, providing robust solutions tailored to your business needs.

Certified Specialists & Partnerships

Our technicians hold certifications in various fields of IT, ranging from networking and POS systems to programming switches through command line. With our extensive experience and expertise, we work on most systems and are dedicated to solving your IT problems efficiently and effectively.

Staff Certifications include but are not limited to the following:

  • Bachelor of ICT.
  • Diploma in IT and Networking.
  • Diploma in IT systems administration.
  • CompTIA A+, Security+, and more.
  • Backup Technical specialists.
  • Microsoft & Cisco certifications.

Company Partnerships include but are not limited to the following:

  • Microsoft Partner.
  • ACSC Partner.
  • Google Partner.
  • Bitdefender Partner.
  • Acronis Partner.
  • Dell, Draytek, DJI Drones, lenovo, Samsung & Cisco.

Our support is endless.

We support all aspects of IT, including computers, servers, software, websites, databases, networks, and more. We stock the necessary spare parts to ensure your business remains operational. As a Managed IT Services provider, we have the expertise and resources to keep your business running smoothly.

Our primary service is IT managed services, which means we support your entire business from the ground up, similar to having an onsite IT team. Our hardware, networking, and software specialists can find solutions to any problem. If you are experiencing issues with slow computers, we can fix them. Is your network complicated, with computers constantly disconnecting or losing network shares? Does your operating system or accounting program consistently crash? We’re the experts who can resolve these issues.

  • IT Managed services.
  • Migrating from ADSL to NBN with minimal downtime.
  • Maximum up-time with your VoIP system utilizing backup 4G fail over.
  • Email hosting with filtering.
  • Network & system security.
  • We speak in Layman terminology to help break it down for you.

Meet the Team

Welcome to our IT support hub, where cutting-edge technology meets unparalleled expertise. Behind the scenes, our dynamic team works tirelessly to ensure your digital world runs seamlessly. Get to know the faces and minds that power our IT support business:

Management Team

Trent

Partner / IT Manager

Shelley

Office Manager

Robert

Partner / Marketing Manager

Support Team

Michael

Level 3 IT support

Mik

Level 2 IT support

Jacob

Level 1 IT Support

Ellen

Level 1 IT Support

Matthew

Lead Software Developer

Shaon

Software Developer

Andy

Marketing Strategist

Jett

Web Developer

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