How Absolute IT Empowers Your Business with Technology

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Proactively maintain your IT to reduce interruptions.

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Automate processes to reduce errors and improve efficiency.

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Tighten your cyber security to protect your assets.

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Keep you updated with tech advancements.

Our team has the expertise to keep your business running smoothly.

Put an End to These Common IT Issues

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Frequent downtime and slow response times.

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Lack of proactive IT support and maintenance.

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Inconsistent or outdated IT solutions.

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Poor communication and inadequate customer service.

Our team has the expertise to keep your business running smoothly.

IT - Tailored to Your Business
in Three Steps

Technology can be a thorn in your side or can empower your business and keep your team focused on what you do best – delivering a great service. Our commitment to understanding your unique requirements ensures that this goal is achieved.

To keep your business running smoothly, you need experts in IT who understand all the challenges that can interrupt your daily operations.

You need a managed IT service provider that stays up to date with the latest threats and opportunities related to technology. To find the ideal IT solutions for your business follow these three steps.

Our Solutions

Call us to discuss your business IT needs with a technician.

We’ll perform an onsite technology review of your business.

You receive an appropriate Managed IT solution tailored to your business.

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Discover how our managed IT services can protect your business and empower its growth with an IT audit. This process provides clarity of exactly where your business may be at risk and the opportunities for technology improvements.

Why choose Absolute IT?

Absolute IT is about taking a proactive approach to managing and maintaining your IT infrastructure as if it is our own business.

Operating since 2005, you’ll be supported by a team of IT experts. From troubleshooting complex network issues to strategic planning and everything inbetween, our team has the expertise to find the right solution for your business.

Find out more about the Absolute IT team here.

View Our Solutions

  • 75+ Years Combined Experience With over 75 years of computer support experience in many industries, our tech team has got you covered. Managed IT is our specialty; our qualified techs have dealt with the most painful computer issues and overcome them all.
  • Fast Response Times Being Maroochydore based gives us an edge for quick onsite response across the Sunshine Coast region. Although, for all Queensland clients, you’ll enjoy high accessibility via phone or email.
  • Proactive Service – Not Just Reactive The Absolute IT team is all about prevention of IT issues, that’s why our aim is to be as proactive as possible with IT challenges. Our Proactive Maintenance & Backup plans offer your business a solution to reduce reactive issues and increase reliability where possible.
  • Dedication to Learning Some IT and computer companies will learn just enough to get by, but business related IT is a constantly evolving industry. Our team is committed to consistent learning of the latest threats and challenges to businesses security and efficiency.

Client Testimonials

Mark Dindas
Mark Dindas
Great service, very professional and knowlegdable and always willing to help
SSRG Marketing
SSRG Marketing
AIT has provided IT support to Smart Solutions Rehab Group for over 3 years. The team are extremely skilled and responsive and are incredible at explaining complex IT concepts in simple language. We are so grateful - thank you for all you do!
John O'Bryen
John O'Bryen
Absolute IT has looked after all my needs as a small business owner. They are thorough, courteous, and experienced! Dr John O'Bryen from Body Scan Skin Cancer Clinic
Bob Day
Bob Day
The team at Absolute IT has made the transition to a managed IT service easy and stress free. Their professionalism, knowledge, understanding of our business challenges and ability to suggest real practical solutions to our problems have made the process straightforward. The team has been a pleasure to deal with.
Amanda Sumner
Amanda Sumner
If you are after great customer service, efficient, effective, and friendly IT support for your IT needs, look no further than Absolute IT. Highly recommend the team at Absolute IT!!
kaylene M
kaylene M
Trent and Jamie from Absolute IT offer the most amazing service. Jamie recently installed a new computer in our office with Microsoft 365, one drive, external backups and re-installed all our software. Both Trent and Jamie are professional in their manner and are extremely polite. They have extensive understanding and knowledge of the IT world. I would highly recommend Absolute IT. 10/10 for this business.
Joedie Clark
Joedie Clark
Excellent customer service. Rob and his team really know what they are doing. They provided me with different options to repair my laptop explaining the pros and cons tailored to my needs and really took the time to explain everything to me. I highly recommend their service. I feel like I have a brand-new laptop. Thank you Absolute IT
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Our Business IT Solutions

Digital Marketing

Digital Marketing

You’re in good hands with our digital marketing specialists. By thoroughly understanding your business and targeting your desired clientele, you’ll enjoy better results. Our goal is to enhance your brand image and effectively showcase your true value to potential clients.

  • Web development & design.
  • SEO/SEM – Google organic and Ads.
  • SMM - Social Media management.
  • Digital, radio, print - and more.
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Managed IT Services

Managed IT Services

Whether you’re a small dedicated team with a single computer, a real estate office with 15 staff, or a large company with 40 administrative staff, whatever business size or type, your IT infrastructure needs to be reliable and high-performing. That’s what our Managed IT Service provides.

  • Increased reliability & availability.
  • Lower total cost of ownership.
  • Proactive maintenance of your IT.
  • Helpdesk support when you need it.
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Cyber Security

Cyber Security

Today, security for your business is paramount in regards to IT and always will be. With big businesses failing and experiencing financial losses from scams that are doubling each year due to cyber security issues, it is crucial that your business prioritises robust security measures.

  • Network & email security.
  • Workstation & server security.
  • Software & website security.
  • Cyber insurance readiness checks.
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Software Development

Software Development

Do you need support for existing custom software, development of a new app, or automation of your business workflows?

Our experienced software developers can assist you to identify the opportunity of an app for your business or to automate repetitive tasks, decrease wage cost and increase accuracy.

  • Custom app development.
  • Business workflow automation.
  • Back-end development.
  • Front-end development.
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Our Services

Absolute IT is a team of dedicated professionals committed to delivering exceptional IT services that you expect from an IT Service Provider.

Your business’ security, productivity, and efficiency are our focus with our IT services. Great IT service is about being proactive to prevent interruptions to your business as much as possible.

You’ll enjoy our ‘plain English’ dialogue whenever you talk to one of our team members. You won’t be hit with lots of acronyms that you are expected to understand, but probably don’t. All of our services when one of our team talks to you will be easy for you to understand.

You’ll have peace of mind knowing that our business has been established since 2005. Check out our Google reviews for the wonderful feedback that our business regularly receives from our happy clients.

Based on the Sunshine Coast and servicing all of Queensland, as a client of Absolute IT, one of our techs can be at your premises when crisis occurs. Whether you own, manage, or work for a small, medium, or large organisation, our qualified technicians have the expertise to cater to all your IT-related needs.

Our primary aim is to be as proactive as possible. To achieve this, our team constantly researches the latest threats and technologies to maintain our clients’ business efficiency and productivity. You can trust Absolute IT to be your reliable partner in navigating the complexities of IT, to provide robust solutions tailored to your business needs.

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Frequently Asked Questions

Simple: You are our priority. We will proactively manage and maintain your IT infrastructure as though it were our own business. Absolute IT deliver cloud-first managed IT services including solutions for cyber security, email, servers, networking, voice/phones, work stations, device management, training and more. For a service that you can count on with a personalised on-shore team – Call Absolute IT.

Think of us as your internal IT team. With predictable monthly costs including discounted labour rates, discounted hardware and software, allocated monthly hours for proactive maintenance & hardware support as well as a team you know and trust. Managed IT services are applicable to all business shapes and sizes in any industry, it all comes back to how mission-critical operation time and productivity of your admin staff is to you.

We have a 4 stage onboarding process:

  1. We’ll send you an information sheet to fill out.
  2. We will send indicative pricing.
  3. We may also recommend an IT audit. If an audit is performed we will collate all of our findings and meet to discuss our recommendations.
  4. We implement the recommendations and onboard you as a client.

The purpose of this process is to be as transparent and prepared as possible, and to give you the opportunity to see who we are and how we operate.

As an MSP, we help in multiple areas here:

  1. If your IT team have a large project that they require more man-power or maybe is outside of their knowledge, we can assist.
  2. Maybe you need more helpdesk coverage due to reduced IT staff availability.
  3. We can manage your licensing.
  4. We are cyber security focused, which means we can manage the security for your email system, network, servers or endpoints.

We do not provide ongoing Ad-Hoc support to companies. We will perform single projects and work with companies that are only looking for temporary support. However, we know that managed IT services are more reliable, transparent, proactive and provide clearer expectations – as such, it is our recommendation.