Managed IT in Rocklea

Absolute IT: Your Partner for Seamless Managed IT in Rocklea

Absolute IT is an IT managed services provider (MSP) dedicated to delivering the most appropriate IT solutions tailored to your business needs. Our commitment to understanding your unique requirements ensures that we provide customised and effective solutions.

We have clients in many industries of all sizes, from businesses with 2 staff members to those with over 100. Therefore, we understand that the only way to quote a solution that fits your business model is to follow these three steps. By adhering to this approach, we ensure that our services align perfectly with your operational goals.

Call us to discuss your business IT needs with a technician.

We’ll perform an onsite technology review for your business.

You receive an appropriate Managed IT solution tailored to your business.

Our Business IT Solutions

Digital Marketing

Digital Marketing

You’re in good hands with our digital marketing specialists. By thoroughly understanding your business and targeting your desired clientele, you’ll enjoy better results. Our goal is to enhance your brand image and effectively showcase your true value to potential clients.

  • Web development & design.
  • SEO/SEM – Google organic and Ads.
  • SMM - Social Media management.
  • Digital, radio, print - and more.
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Managed IT Services

Managed IT Services

Whether you’re a small dedicated team with a single computer, a real estate office with 15 staff, or a large company with 40 administrative staff, whatever business size or type, your IT infrastructure needs to be reliable and high-performing. That’s what our Managed IT Service provides.

  • Increased reliability & availability.
  • Lower total cost of ownership.
  • Proactive maintenance of your IT.
  • Helpdesk support when you need it.
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Cyber Security

Cyber Security

Today, security for your business is paramount in regards to IT and always will be. With big businesses failing and experiencing financial losses from scams that are doubling each year due to cyber security issues, it is crucial that your business prioritises robust security measures.

  • Network & email security.
  • Workstation & server security.
  • Software & website security.
  • Cyber insurance readiness checks.
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Software Development

Software Development

Do you need support for existing custom software, development of a new app, or automation of your business workflows?

Our experienced software developers can assist you to identify the opportunity of an app for your business or to automate repetitive tasks, decrease wage cost and increase accuracy.

  • Custom app development.
  • Business workflow automation.
  • Back-end development.
  • Front-end development.
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Our Services

Absolute IT is a team of dedicated professionals committed to delivering exceptional IT services that you expect from an IT Service Provider.

Your business’ security, productivity, and efficiency are our focus with our IT services. Great IT service is about being proactive to prevent interruptions to your business as much as possible.

You’ll enjoy our ‘plain English’ dialogue whenever you talk to one of our team members. You won’t be hit with lots of acronyms that you are expected to understand, but probably don’t. All of our services when one of our team talks to you will be easy for you to understand.

You’ll have peace of mind knowing that our business has been established since 2005. Check out our Google reviews for the wonderful feedback that our business regularly receives from our happy clients.

Based on the Sunshine Coast and servicing all of Queensland, as a client of Absolute IT, one of our techs can be at your premises when crisis occurs. Whether you own, manage, or work for a small, medium, or large organisation, our qualified technicians have the expertise to cater to all your IT-related needs.

Our primary aim is to be as proactive as possible. To achieve this, our team constantly researches the latest threats and technologies to maintain our clients’ business efficiency and productivity. You can trust Absolute IT to be your reliable partner in navigating the complexities of IT, to provide robust solutions tailored to your business needs.

Services Broken Down

/Managed Service Provider

Servers, workstations, phones, email, security, internet, websites, the list goes on & we’re here to provide Managed IT Services on the Sunshine Coast.
/Onsite Computer Repairs

If your computers, server, network, or internet is currently down – Call us! We can be out there on the day to repair any issues. If you need computer repairs in [Location], we will work diligently to solve the issue on the day.
/Tutoring

We offer training if you are wanting your staff to be more tech savvy; more proficient when watching for viruses; even if you just want them to have a greater understanding of how to navigate the Workstation: We can help.
/Virus Removal and Protection

Have you accidentally clicked a link you shouldn’t have? Or downloaded a suspicious file to your computer. Turn off your computer & contact us before it’s too late! We will come out on the day to solve the problem.
/Windows, Apple, Linux

We are fluent in all the common operating systems including Linux, Windows and Apple. Whether it’s software, hardware or firmware we can support it.
/Data backup and recovery solutions

Data is the most important aspect of IT within a business. In general, if you lose your computer you can replace it, if your power goes out you can utilize a UPS. Although, if you lose your data –
/New computer setups

Already bought a new workstation or PC but not quite sure how to set it up? Need to purchase a laptop but not sure which one or how to migrate all your data over?
/Website Design, SEO & Social Media Marketing

Your online presence not up to scratch? Could do with some more clients/customers? We guarantee to improve your results.
/Email solutions

Have you been getting bounce-backs when emailing customers or colleagues? Likewise, are you consistently getting spammed?
/Internet & networking solutions

Networking is our field of expertise. Switches, modems, routers, hubs and access points are all common devices to us.
/Remote Work Stations

As a result of technological improvement and collaboration tools, many people are working from home nowadays. It’s important you are set up correctly at home to avoid security risks and data vulnerability.
/Full IT Solutions

Looking for a solution to your IT problem? We’ve got it! We will future proof your business and ensure minimum downtime and maximum productivity 24 hours a day.
/Printer Solutions

Being that the majority of printers/scanners & document centers are now accessed via the network, there can sometimes be complications.
/Video Conferencing

The demand for video conferencing is always increasing, and the tools to support this have never been greater. Video conferencing allows real-time communication.

Client Testimonials

  • review
  • review
  • review
 
 
 
  
 
 
 
 Mark Dindas 
 
 
 Mark Dindas 
 
 
 
  
Great service, very professional and knowlegdable and always willing to help
  
 
  
 
 
 
 SSRG Marketing 
 
 
 SSRG Marketing 
 
 
 
  
AIT has provided IT support to Smart Solutions Rehab Group for over 3 years. The team are extremely skilled and responsive and are incredible at explaining complex IT concepts in simple language. We are so grateful - thank you for all you do!
  
 
  
 
 
 
 John O'Bryen 
 
 
 John O'Bryen 
 
 
 
  
Absolute IT has looked after all my needs as a small business owner. They are thorough, courteous, and experienced! Dr John O'Bryen from Body Scan Skin Cancer Clinic
  
 
  
 
 
 
 Bob Day 
 
 
 Bob Day 
 
 
 
  
The team at Absolute IT has made the transition to a managed IT service easy and stress free. Their professionalism, knowledge, understanding  of our business challenges and ability to suggest real practical solutions to our problems have made the process straightforward. The team has been a pleasure to deal with.
  
 
  
 
 
 
 Amanda Sumner 
 
 
 Amanda Sumner 
 
 
 
  
If you are after great customer service, efficient, effective, and friendly  IT support for your IT needs, look no further than Absolute IT. Highly recommend the team at Absolute IT!!
  
 
  
 
 
 
 kaylene M 
 
 
 kaylene M 
 
 
 
  
Trent and Jamie from Absolute IT offer the most amazing service.  Jamie  recently installed a new computer in our office with Microsoft 365, one drive, external backups and re-installed all our software.   Both Trent and Jamie are professional in their manner and are extremely polite.  They have extensive understanding and knowledge of the IT world.  I would highly recommend Absolute IT.  10/10 for this business.
  
 
  
 
 
 
 Joedie Clark 
 
 
 Joedie Clark 
 
 
 
  
Excellent customer service. Rob and his team really know what they are doing. They provided me with different options to repair my laptop explaining the pros and cons tailored to my needs and really took the time to explain everything to me. I highly recommend their service. I feel like I have a brand-new laptop. Thank you Absolute IT
View All Of Our Reviews Here
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Move to a managed IT provider on the Sunshine Coast today.

Allow us to audit your IT systems & give you a refreshing outlook on IT. So, if you are in need of our IT services just give us a call on 1300 000 248, email us at contact@absolute-it.com.au or fill out the following form.

Frequently Asked Questions

Simple: You are our priority. We will proactively manage and maintain your IT infrastructure as though it were our own business. Absolute IT deliver cloud-first managed IT services including solutions for cyber security, email, servers, networking, voice/phones, work stations, device management, training and more. For a service that you can count on with a personalised on-shore team – Call Absolute IT.

Think of us as your internal IT team. With predictable monthly costs including discounted labour rates, discounted hardware and software, allocated monthly hours for proactive maintenance & hardware support as well as a team you know and trust. Managed IT services are applicable to all business shapes and sizes in any industry, it all comes back to how mission-critical operation time and productivity of your admin staff is to you.

We have a 4 stage onboarding process:

  1. We’ll send you an information sheet to fill out.
  2. We will send indicative pricing.
  3. We may also recommend an IT audit. If an audit is performed we will collate all of our findings and meet to discuss our recommendations.
  4. We implement the recommendations and onboard you as a client.

The purpose of this process is to be as transparent and prepared as possible, and to give you the opportunity to see who we are and how we operate.

As an MSP, we help in multiple areas here:

  1. If your IT team have a large project that they require more man-power or maybe is outside of their knowledge, we can assist.
  2. Maybe you need more helpdesk coverage due to reduced IT staff availability.
  3. We can manage your licensing.
  4. We are cyber security focused, which means we can manage the security for your email system, network, servers or endpoints.

We do not provide ongoing Ad-Hoc support to companies. We will perform single projects and work with companies that are only looking for temporary support. However, we know that managed IT services are more reliable, transparent, proactive and provide clearer expectations – as such, it is our recommendation.

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