Business Success is Highly Dependent on Functioning IT
Servers, workstations, phones, email, security, internet, websites, the list goes on & we’re here to provide Managed IT Services on the Sunshine Coast.
What Are Managed IT Services?
Managed IT services is essentially ongoing support provided by an IT service provider, for a fixed monthly fee. The services involve proactive monitoring and maintenance along with priority help desk support and user & device management, to keep your IT systems operating at peak performance.
Furthermore, issues are resolved efficiently, you will have access to the latest technology and innovative solutions that can maximise productivity as well as increase profits. It is designed to take the worry and hassle out of IT, and being part of a managed services agreement means you know how much it will cost, and the outcomes you should expect.
Why Outsource to a Managed IT Services Provider?
Whether you’re a small resort management team with a single computer, a real estate franchise with 20 staff or a larger construction company with 40 admin staff; your IT needs to be available & performing. An in-house IT team can cost a fortune – with that, we aren’t going to recommend a $1,000/month IT support plan to a small resort team & we aren’t going to recommend domestic-grade network hardware to a large company. So, it’s finding that line between practicality & cost-effectiveness.
That’s where we come in, We’re Sunshine Coast based & tailor each IT solution to your business & manage the IT service from then on. Services we support & manage include:
- Email solutions
- Help desk support
- Phone systems
- Internet connections
Business Email Management
Email is an important business tool, if it were to go down, would your business be affected? Our guess is yes. So, it’s important to choose the right system to control your emails & the right people to manage that system. We’re experts in Email solutions; our choice is Microsoft 365 (Previously Office 365), however we do support G-Suite & On-Site Exchange.
When we’re talking about servers, we don’t just mean the big, expensive hunks of metal that sit in the corner of your office. No, we’re talking about where you host your software, store all of your data, manage your network or host your web application. Servers come in many forms & need to be maintained & managed on an ongoing basis & we’re the people who can do it.
Desktops, laptops / notebooks & tablets are the center of a staff member’s business life; without it, they’d be stuck with a pen & paper. Any mission-critical business computer requires maintenance; including anti-virus, updates, upgrades, backups, hardware & software. Outsource your workstation management to Absolute IT & we’ll take care of the rest.
Cyber Security Management
At the forefront of all IT requirements lately has been IT Security (A.K.A Cyber Security). This incorporates all levels of security with your IT infrastructure. By levels we mean the internet, down to your network, to your servers, to your computer, to you – both physical & digital. It’s not as simple as having an anti-virus, then forgetting about it, ask us for an audit.
Are you an online business where all of your software is cloud-based; this includes: accounting, email, task management software, CRMs, etc. Maybe you have a local server that hosts all of your important data/software. If your answer is yes, then your internal & external networks are the backbone to your business operating. These areas need to be managed for a business to succeed.
IT Help Desk Management
If you’re a business with 5, 10, 20 or 50+ staff members on computers – you’ll know the hardship of maintaining staff sanity in your IT environment. We’ll field & support all of your staff’s day-to-day IT queries & increase the performance of your IT infrastructure over a period of time. Think of us as your in-house managed IT help desk technicians.
Want Some More Information?
Absolute IT is based in Maroochydore, but covers the entire Sunshine Coast from Caloundra up to Noosa & Tewantin. Also, we have been in the IT industry on The Sunshine Coast since 2004 with technicians specializing in many fields of IT. We believe in providing the best possible service. As such, we only support the brands & technologies we have tried, tested and now trust. With Managed IT Services, the benefits are as follows:
Increased Reliability & Availability
Having a team manage your IT infrastructure means you can forget about your IT woes. If managed correctly, you should experience higher availability for your services & less downtime for your staff – that pays for itself & can be easily quantified.
Lower Total Cost of Ownership (TCO)
Software & hardware must be set up and scoped correctly Eg, if you have 5 staff members who rely on a server that is not set up correctly, maybe running slowly & you experience collectively 3.5hrs of downtime per staff member each week – that could equate close to $1000+ just in wages, not counting the loss of performance/revenue.
Better Support For When You Need It
When you call, we answer; we never oversell our services & we always prioritize our managed clients. If you have a team of 20 staff, then have a critical systems down & this costs you hours – having that support makes all the difference.
Move to a managed IT service provider on the Sunshine Coast today!
Allow us to audit your IT systems & give you a refreshing outlook on IT.
So, if you are in need of our IT services just give us a call on 1300 000 248, email us at email@example.com or fill out the following form.
We will be right with you, ready to give you the IT support on the Sunshine Coast possible. If you’d like to see our other services, click here.
Did you know!
55% of small to medium business owners believe the technology their organizations use right now actually get in the way.